These Terms & Conditions govern your use of the epiv3 platform and constitute a legally binding agreement between you and epiv3. Please read them carefully before registering an account or placing any wager.
In these Terms & Conditions, the following terms carry the meanings set out below unless context requires otherwise:
By creating an account on epiv3 you confirm and warrant that:
epiv3 operates a strict 21+ policy. Any person found to be under 21 years of age will have their account immediately suspended, all pending bets voided, and all funds returned to the original deposit source. We reserve the right to request identity documents at any time to verify age.
Each Player is permitted to hold one active account on epiv3. Creating multiple accounts — whether under the same identity, different identities, shared devices, or shared IP addresses — constitutes a material breach of these Terms & Conditions and will result in permanent suspension of all associated accounts and forfeiture of all balances.
You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, and active mobile phone number. epiv3 relies on this information for KYC verification, fraud prevention, and regulatory compliance. Any material misrepresentation entitles epiv3 to immediately close the account and void all associated transactions.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or verification codes with any third party. You agree to notify epiv3 immediately at [email protected] if you suspect unauthorized access to your account. epiv3 will not be liable for losses arising from unauthorized access attributable to your failure to secure your credentials.
Before processing any withdrawal or increasing account limits, epiv3 requires KYC documentation. Acceptable documents include a valid Indonesian national identity card (KTP), passport, or driver's license, supported by a recent utility bill or bank statement as proof of address. epiv3 reserves the right to request additional documentation at its discretion. Failure to provide satisfactory documentation within 14 calendar days of the request will result in account restriction until compliance is achieved.
epiv3 accepts deposits and processes withdrawals through the following Indonesian banking channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI (Bank Syariah Indonesia). epiv3 does not charge deposit fees; however, your bank may apply standard interbank transfer charges for which epiv3 accepts no responsibility.
The minimum deposit amount is Rp 50,000. The maximum single deposit is Rp 50,000,000, subject to your account tier and verification status. The minimum withdrawal is Rp 100,000. Maximum withdrawal limits vary by VIP tier and are communicated within your account dashboard.
Deposits via BCA, BRI, BNI, and Mandiri are typically credited instantly through our automated banking integration. Transfers from CIMB Niaga, OCBC NISP, and Bank Danamon may take up to 15 minutes. In exceptional circumstances caused by bank system maintenance, processing may extend to 24 hours. If a deposit is not reflected in your balance after 24 hours, contact support with your bank transfer receipt.
Withdrawal requests are reviewed and processed within 1–24 hours of submission, subject to KYC clearance and pending wagering requirements. epiv3 does not guarantee specific processing times, as final crediting depends on your receiving bank's clearing cycles. First-time withdrawals from a new bank account may require additional verification. Withdrawals must be directed to the same bank account used for the deposit unless a change of account request has been submitted with supporting documentation and approved by our compliance team.
epiv3 reserves the right to request evidence of the source of funds deposited into your account at any time. This is a standard anti-money-laundering procedure and does not constitute an accusation of wrongdoing. Failure to provide satisfactory documentation will result in funds being held pending review and potential referral to relevant authorities.
All account balances, deposits, wagering, and withdrawals are denominated in Indonesian Rupiah (IDR / Rp). epiv3 does not offer multi-currency accounts at this time.
All bonus offers published by epiv3 are subject to these general conditions and to any specific terms listed alongside each individual promotion. By accepting a bonus, you agree to be bound by the applicable wagering requirements, time limits, and game restrictions. epiv3 reserves the right to withdraw, cancel, or modify any bonus offer at any time.
Unless stated otherwise, bonus funds must be wagered a minimum of 30 times the bonus amount before any associated winnings may be withdrawn. For example, a Rp 1,000,000 bonus carries a wagering requirement of Rp 30,000,000 in total qualifying bets. Bets that are voided, cashed out early, or placed on restricted markets do not contribute toward wagering requirements.
Not all game types contribute equally to wagering requirements. The standard contribution rates are as follows: slot games and lottery markets (including togel) contribute 100%; live dealer games contribute 50%; virtual sports contribute 30%; standard table games (blackjack, baccarat, roulette) contribute 10%; and sports betting markets contribute 100% unless specified otherwise in the promotion terms. epiv3 reserves the right to amend contribution rates at any time with reasonable notice.
While a bonus is active on your account, the maximum permitted stake on any single bet or spin is Rp 100,000 or 10% of the active bonus balance, whichever is lower. Placing bets in excess of this limit while bonus funds are active constitutes a breach of these Terms & Conditions and may result in forfeiture of the bonus and any associated winnings without prior notice.
epiv3 employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing low-risk hedging bets to satisfy wagering requirements, using systematic betting patterns inconsistent with genuine recreational play, or colluding with other players. Any account found to be engaging in bonus abuse will have bonuses forfeited, winnings voided, and may be permanently suspended.
Bonus funds and associated wagering requirements expire as specified in the individual promotion terms. Unless otherwise stated, the standard bonus validity period is 30 calendar days from the date the bonus is credited. Upon expiry, unused bonus funds and any winnings derived solely from unexpired bonus funds are automatically removed from the account balance.
All bets placed on epiv3 are subject to acceptance at our discretion. A bet is confirmed only when you receive an explicit on-screen confirmation and the stake is deducted from your real-money balance. epiv3 reserves the right to refuse, limit, or void any bet at any time without obligation to provide a reason, including situations where a technical error has produced manifestly incorrect odds or where we have reasonable grounds to suspect match-fixing or collusion.
Our sports betting markets include Asian handicap (voor bola), Over/Under (O/U), 1X2 (win-draw-lose), mix parlay accumulators, Both Teams To Score (BTTS), and Total Goals markets. All football bets are settled based on the official result at the end of 90 minutes of regular time plus referee-added stoppage time, unless the specific market specifies otherwise (e.g., including extra time or penalty shootout results). epiv3 follows industry-standard settlement rules for match abandonment: bets on matches abandoned before 90 minutes are void unless the outcome of the relevant market is already determined.
In-play betting markets are offered at epiv3's discretion and may be suspended or closed at any time during a live event. Bets accepted while a market is suspended due to a system delay remain valid only if confirmed by our system prior to the relevant event occurring. If there is evidence that a bet was placed after the relevant incident but before our systems updated, epiv3 reserves the right to void the bet.
Casino game outcomes are determined by certified Random Number Generation (RNG) software audited by independent testing laboratories. Live dealer game results are determined by physical game elements (cards, roulette wheel, dice) in real time. Disconnections during a live game round do not void a bet already placed; the round will be completed and settled normally. If a technical fault prevents a game round from completing, the bet stake will be returned to your account balance.
epiv3 offers togel (Indonesia's traditional numbers lottery) markets based on official draw results published by recognized draw operators. Results are published on our platform immediately after official announcement. epiv3 accepts no liability for delays in official result publication. All togel bets are final once confirmed; cancellation requests after placement are not accepted.
The following activities are strictly prohibited on the epiv3 platform and will result in immediate account suspension, forfeiture of balances, and potential referral to law enforcement authorities:
epiv3 maintains a zero-tolerance approach to fraud, cheating, and exploitation. Suspected violations are reviewed by our security team and may result in permanent bans, legal action, and reporting to relevant financial intelligence authorities.
epiv3 is committed to promoting responsible gambling practices. We provide the following tools within every player account to support healthy gaming habits:
If you believe that gambling is negatively affecting your finances, relationships, or mental health, please contact our support team immediately at [email protected] or visit our Responsible Gaming page for further guidance and resources.
epiv3 is an adults-only platform. Gambling is permitted for players aged 21 and over only.
All content published on the epiv3 platform — including but not limited to logos, trademarks, brand names, software, game assets, text, graphics, user interface designs, and audiovisual elements — is the exclusive intellectual property of epiv3 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, recreational betting purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any platform content without the prior written consent of epiv3. Unauthorized use of epiv3 intellectual property may give rise to claims for damages and injunctive relief under applicable intellectual property law.
To the fullest extent permitted by applicable law, epiv3 and its directors, officers, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:
In all circumstances, epiv3's total aggregate liability to any individual Player for any claim arising from use of the platform shall not exceed the total amount deposited by that Player in the 30 calendar days immediately preceding the event giving rise to the claim.
epiv3 makes no warranties, express or implied, regarding the platform's uninterrupted operation, fitness for a particular purpose, or the accuracy of odds, results, or statistics displayed. The platform is provided on an "as-is" basis.
You may close your epiv3 account at any time by contacting customer support. Upon closure, any real-money balance remaining (after deduction of pending bonus wagering obligations and any amounts under compliance review) will be returned to your registered bank account within 5 business days.
epiv3 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in circumstances including but not limited to: breach of these Terms & Conditions, failure to complete KYC verification, suspected fraud or criminal activity, and compliance with legal obligations or regulator direction. In the event of closure for breach, epiv3 may forfeit the account balance at its discretion.
An account is deemed dormant after 12 consecutive months of inactivity (no login, deposit, bet, or withdrawal). epiv3 may apply a monthly administrative fee of Rp 50,000 to dormant account balances. Players will be notified by email before fees commence. If the balance reaches zero, the account will be archived. You may reactivate a dormant account at any time by contacting support and completing any required KYC updates.
These Terms & Conditions and any dispute arising from your use of the epiv3 platform shall be governed by and construed in accordance with internationally recognized principles of online gaming law as applied by the jurisdiction under which epiv3 holds its operating license. epiv3 operates under an international gaming license and is subject to the regulatory framework of its licensing authority.
By registering an account, you acknowledge that online betting regulation in Indonesia is subject to ongoing legislative development, and that you bear sole responsibility for determining the lawfulness of your participation in online gambling activities within your jurisdiction. epiv3 makes no representation that its services are legal in all jurisdictions and expressly excludes liability for any regulatory action taken against a Player in their home jurisdiction.
Any dispute that cannot be resolved through epiv3's internal complaints procedure shall be referred to binding arbitration administered under internationally recognized arbitration rules. The language of arbitration shall be English. Nothing in this clause limits your statutory rights as a consumer.
epiv3 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email or prominent on-platform notification at least 7 calendar days before the changes take effect. Non-material changes (such as formatting corrections, clarifications that do not alter Player obligations, or additions of new game type descriptions) may take effect immediately upon publication.
Your continued use of the epiv3 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must stop using the platform and may request account closure in accordance with Section 11.1 above.
The version of these Terms & Conditions bearing the most recent "Last Updated" date shown at the top of this page supersedes all prior versions. We recommend reviewing this page periodically to remain informed of any changes.
For questions, complaints, or requests relating to these Terms & Conditions, your account, or any epiv3 service, please contact our customer support team through the following channels:
For responsible gaming support specifically, including self-exclusion requests and limit adjustments, please use the subject line "Responsible Gaming Request" so our dedicated welfare team can prioritize your inquiry.
If you are dissatisfied with any aspect of our service, please submit a formal complaint to [email protected] with full details of your concern. We will acknowledge receipt within 24 hours and provide a full response within 5 business days. If you remain unsatisfied with our resolution, you may escalate the matter to the relevant arbitration body under Section 12 above.
A quick reference to the most important rules governing your epiv3 account. Full details are contained in the clauses above.
All players must be at least 21 years of age. Age is verified during KYC and may be checked at any point during your account's lifetime.
Deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI — all in Indonesian Rupiah.
All bonuses carry a stated wagering requirement with no hidden conditions. Game contributions and time limits are disclosed upfront.
Casino RNG systems are independently audited. Live dealer outcomes are determined by physical game elements under real-time supervision.
Deposit limits, session timers, loss limits, and self-exclusion are available to every player at no cost and take effect immediately upon activation.
Our Indonesian-speaking customer service team is available around the clock via live chat and email to resolve any account or betting query.
Our FAQ covers the most common queries about accounts, deposits, bonuses, and game rules. For anything not covered there, our support team is available 24/7.
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